Enhancing client experience and increasing personal training sessions with the Tanita Body Composition Analyser and TH Health Monitoring App.


Fernwood Fitness Overview

Fernwood Fitness Wetherill Park is a premium all-female health club, open 24/7 offering several fitness services to its 1700 members of all ages and fitness levels. Opening 13 years ago, owner Tammy Zak and her team of 15 have turned it into the thriving gym that it is today.

The Challenge

Prior to purchasing the Tanita Body Composition Analyser, Fernwood Fitness was using traditional weight only scales and manual measurements conducted by personal trainers (PTs) to keep track of their clients' fitness progress. The process was incredibly time-consuming; members would have to schedule in time to be manually measured by the team of personal trainers and it would take a week to complete and manually record everyone’s measurements. Owner Tammy Zak recognised that a body composition analyser was something they needed in order to measure their clients more accurately and efficiently.

About Fernwood Fitness

An all female health club 

Industry: Fitness

Company Size: Small business

Location: Wetherill Park, New South Wales

Solution: TIMC780MA Tanita Body Composition Analyser and Tanita TH Health Monitoring App


Before using the Tanita Body Composition Scale to measure composition and track client progress, it would take a week to weigh and manually measure all clients. With the Tanita Body Composition Scanner, clients are conveniently measured in seconds - allowing PTs to focus on training, rather than measuring clients.

The Solution

After researching and attending a fitness trade show, Tammy decided to invest in Wedderburn’s Tanita Body Composition Analyser, which provides a full segmental body composition analysis of body fat, BMI, water and muscle mass, bone density and metabolic rates and more  in seconds.

The key features of the Tanita Body Composition Analyser are:

  • clinical accuracy with results available in 20 seconds
  • compatible with Tanita TH Health Monitoring App to track results
  • next generation multi frequency technology provides heightened accuracy with proven reliability and repeatability
  • total body analysis including body fat, muscle mass, total body water, bone mass, visceral fat rating, metabolic age and more
  • detailed information and analysis of intra cellular and extra cellular water essential for fluid status assessment
  • segmental analysis for each leg, arm and trunk, fat distribution and reactance/resistance assessment allowing in-depth trend consultation
  • 2 user modes, standard and athlete, 5 - 99 years of age, 90 - 250 cm height

In addition to the Tanita Body Composition Analyser, Fernwood Fitness Wetherill Park also uses the Tanita TH Health Monitoring App which pairs with the scale and provides users with the ability to record and report on weight goals and progress.

The Results

The Tanita Body Composition Scale was easily set up at Fernwood Fitness Wetherill Park, and learning to use the machine did not take long after a rundown with Sales Consultant, Adrian Kavo. Once implemented, the benefits were immediately clear.

Before using the Tanita Body Composition Scale to measure composition and track client progress, it would take a week to weigh and manually measure all clients. With the Tanita Body Composition Scanner, clients are conveniently measured in seconds - allowing PTs to focus on training, rather than measuring clients.

When combined with the Tanita TH Health Monitoring App results are automatically sent to the app, and easily shared with PT staff to review with clients - “Now results are easily attainable and accessible for both PT's and clients" stated Tammy. The visibility of results in the app encourages clients to take ownership of their fitness progress over time and keep them motivated to reach their fitness goals.

At Fernwood Fitness Wetherill Park, scans have been offered to all members as a free service, giving women the opportunity to jump on the scale as often as they desire, (after an initial explanation from a PT on the first scan), to keep track of their results. Tammy has seen a positive change since introducing the body composition analyser as women have focused on being healthy and strong rather than simply losing weight.

As Tammy Zak explains, “PT sessions have increased as clients can see where they need help and where they're improving by having this data available in black and white.” Offering better services to members is something Tammy believes contributes to member retention and a decrease in membership cancellations.

With the Tanita Body Composition Analyser provided by Wedderburn, Fernwood Fitness Wetherill Park is more than satisfied with their investment. Tammy  also described her experience with Sales Consultant Adrian Kavo as positive, explaining that Adrian addressed any issues promptly. Having no expensive consumables is also a big plus to the team. Overall, Tammy wouldn’t hesitate to recommend Wedderburn and the Tanita Body Composition Analyser to anyone looking to improve the client experience in their gym.


TIMC780MA Tanita Body Composition Analyser 

For more information on the Tanita Body Composition Analyser, contact Wedderburn.

"With the Tanita MC780 and TH Health Monitoring App results are easily attainable and accessible for both PTs and clients. In fact, PT sessions have increased as clients can see where they need help and where they’re improving by having this data available in black and white. Offering better services to members contributes to member retention and a decrease in membership cancellations."

Tammy Zak
Owner of Fernwood Fitness Wetherill Park

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