Regular scale calibration and maintenance is essential to maintain scale accuracy as over time; temperature variations, ageing, power fluctuations and movement, can affect a scale’s accuracy and reliability.
Our NATA accredited laboratories can provide NATA endorsed calibration services for mass, balance and weighing instrument calibration for your ISO and quality control requirements.
Wedderburn’s Service departments employ friendly qualified technicians throughout Australia ready to meet your Maintenance and repair needs to help keep your weighing systems in top operating condition.
All Wedderburn test masses used by our NATA accredited laboratories or Service Technicians are traceable to NMI (National Measurement Institute) Australia.
To request a scale calibration service, maintenance or scale repair simply contact your local Wedderburn branch.
If you are trading by weight it is strongly recommended that you keep the Notification of Verification Certificates issued for your approved weighing equipment and re-verify that equipment in the suggested time period. Maintaining a regular verification testing program will ensure that your company's weighing equipment maintains its accuracy as well as providing proof of regulatory compliance.
Wedderburn is an NMI Authorised Service Licence Holder, SL-0097, for verification of approved weighing equipment that are legal-for-trade-use. Our large force of accredited technicians / verifiers can provide a full scale service, making any necessary adjustments or scale repairs. An inspection and test of your weighing equipment can then be performed and, if deemed compliant to requirements of the NMI instrument approval certificate, your weighing machine will be marked with an authorised verification mark and you will be provided a Notification of Verification Certificate.
Accredited Calibration Services - Laboratories
As part of our commitment to the weighing industry, Wedderburn operates and maintains accredited metrology laboratories in Australia (NATA) and in New Zealand (IANZ) to ISO/IEC 17025:2017.
This means that we are able to provide endorsed calibration reports to show the performance of your weighing equipment. Such reports are particularly important when working with quality systems ensuring compliance to standards such as ISO programs.
Weighing Scale Service Plans
When it comes to scale servicing requirements, every business is different. That´s why we offer a variety of service plans. To help ensure your weighing equipment operates at peak efficiency, accuracy and also to Trade Measurement requirements, the following scale service packages are available:
- comprehensive: includes full service, parts and labour
- preventative: regular service calls with special rates on parts and labour
- breakdown: just when you need us
- calibration: a service that focuses on scale calibration only
As each business has its own way of working, we customise our service contracts to suit your specific needs.
If you´d like a site assessment, a quote for a weighing equipment service plan, or just more information, contact your local Wedderburn branch today.
Genuine Scale Spare Parts for Efficient Scale Repairs
We stock genuine spare parts for our weighing equipment so in the event that you require scale repairs, we aren't reliant on outside suppliers and can act promptly to get you back up and running quickly.
The use of genuine spare parts for scale repairs ensures your weighing equipment is repaired according to original specification. And, as part of our long-term commitment to you, we keep spares for most Wedderburn scales currently in service.
At Wedderburn, we believe that the strength of our support is as important to the Wedderburn name as the quality of our scales themselves. The use of our genuine parts means that you can continue to rely on your Wedderburn scale for efficiency and accuracy well into the future.
A Nationwide Network at your Service
At Wedderburn, we have 21 sales and service centres in Australia and 11 in New Zealand. Our strategic locations across both countries will ensure that your service needs are met promptly and efficiently.
This extensive network enables us to provide service to suit your specific needs. We will ensure that your valuable equipment is in perfect working order, operating accurately and meeting all Trade Measurement requirements.
Across a broad range of makes and models we offer:
- NATA endorsed calibration services
- trade verification, weighing instrument service and repair
- printer repairs and servicing
- food processing equipment repairs and servicing
- POS system repairs and help desk
- packaging equipment maintenance and repairs
Simply contact your local Wedderburn branch for an assessment of your equipment servicing requirements.